Craig (he/his/him) is a Florida native living in Seattle, Washington. As an industry veteran of twenty years and counting, he brings a multitude of skills to the table including Windows, Mac and Linux administration as well as Helpdesk management. A “jack of all trades”, Craig can help solve just about anything you throw at him! In his spare time, he’s either traveling the world, playing the latest indie video game, or tinkering on one of his cars.

As a Client Success Manager, Brooke provides white glove support to incoming clients to ensure a smooth transition into our service offering as well as an ongoing positive experience for Sentant’s ever-growing clientele. Brooke holds an Associate of Science degree in Cyber Security & Networking and has been working in IT since 2017. Her background includes remote and onsite technical support, training, and technical communication. With a passion for customer satisfaction, process improvement, and documentation, Brooke hopes to pave the way for happy customers by continually looking for opportunities for improvement and empowering a successful support environment for ongoing technical support. Her non-work related passions include technology, animals (especially dogs and reptiles), true-crime, food, and traveling. Having recently relocated to Colorado, Brooke spends much of her free time exploring the beautiful cities that surround her in her new home. https://www.linkedin.com/in/brooke-jelinek-010723111/

Tim Castle has over 30 years of experience supporting computers, including 14 years working in Information Technology departments in the Silicon Valley. Tim started tinkering with computers a little in high school, and quickly discovered a knack for problem-solving and a penchant for achieving business results. Tim has experience working at startups from height of the “dot-com” boom. There, he learned how to move quickly, work independently, and wear a lot of different hats. Since then, he has worked supporting business needs in a wide variety of start-up and SMB environments. Tim has been doing independent consulting since 2002, and have found out how grateful people can be for someone who will show up on time, listen well, and treat them with respect. He hopes you can expect the same from working with him. Mr. Castle holds a Bachelor's Degree in Mathematics & Computer Science from Pepperdine University.

Robby is a Bay Area native who lives in San Francisco and provides both onsite and remote support for Sentant’s clients. Robby has been working in IT for over 13 years, in environments ranging from startups to Venture Capitols. His specialities lie in supporting desktop, mobile, audio/video, and telecommunication systems. When he is not fixing technology, he loves spending time at the beach or park with his wife and children.

Formerly Sentant's Chief Architect, Ken Greenlaw provides ongoing guidance on IT architecture and procedures to the Sentant team. Ken leverages his decades of experience in IT Managed Services, advanced networking and datacenter operations.